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Privacy Policy
Effective Date: July 25, 2025
Welcome to Lana Hats. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect personal and device information to improve your experience and process your orders.
2. How We Use Your Information
We use it to:
Fulfill orders
Communicate with you
Improve our website
Prevent fraud
3. Sharing Your Information
We do not sell your data. We only share it with trusted third parties to fulfill your order.
4. Cookies
Our website uses cookies to function properly. You can disable them, but it may affect site performance.
5. Security
We use secure platforms to protect your information, though no method is 100% secure.
6. Children
We do not knowingly collect data from children under 13.
7. Your Rights
You may request access to or deletion of your data by contacting us.
8. Changes to This Policy
We may update this page. Continued use of our site means you accept any changes.
9. Contact
lanahatsteam@gmail.com
Terms of Service
Effective Date: July 25, 2025
By using Lana Hats, you agree to these terms.
1. Overview
We sell hats online. These terms apply to all users.
2. Products & Orders
We reserve the right to limit, refuse, or cancel orders. Orders cannot be modified or canceled after purchase.
3. No Returns / All Sales Final
All sales are final. No returns or exchanges.
4. Pricing & Payment
Prices are in USD and may change at any time. Payment is required at checkout.
5. Shipping
We ship only within the U.S. using standard delivery. We’re not responsible for lost or stolen items after delivery.
6. Intellectual Property
All content is property of Lana Hats and may not be used without permission.
7. User Conduct
Do not break the law, damage our site, or harm others.
8. Limitation of Liability
We are not liable for any damages resulting from use of our products or website.
9. Modifications
We may update these terms at any time.
10. Contact
lanahatsteam@gmail.com
Shipping Policy
Effective Date: July 25, 2025
Where We Ship
We ship only within the United States. No international shipping at this time.
Shipping Cost
Shipping is free on all U.S. orders.
Processing Time
Orders are processed within 1–3 business days.
Shipping Time
Standard shipping typically takes 5–7 business days.
Order Tracking
Tracking information will be emailed to you once the order ships.
Lost or Stolen Packages
We are not responsible for packages marked as delivered. Contact the carrier or email lanahatsteam@gmail.com if you need help.
Contact
lanahatsteam@gmail.com
Return & Refund Policy
Effective Date: July 25, 2025
All Sales Are Final
We do not offer returns, refunds, or exchanges. All sales are final.
Please check your order carefully before submitting.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, email us within 48 hours of delivery at lanahatsteam@gmail.com with:
Your order number
A photo of the item and packaging
A description of the issue
We’ll do our best to resolve any issue that is our fault.
Unauthorized Returns
We do not accept unauthorized returns. Items sent back without approval will not be refunded.
Contact
lanahatsteam@gmail.com
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